Whitehall Shell

Feel this is an excellent shop. Bring my cars in here for routine maintenance and repairs. Fair and honest with quality work.

Love and trust this place with both my families cars! The head guy is always nice, thorough and actually seems to be honest! ... and no, not only when my husband is around ladies! Great find for auto work.

I run a shop down the road from these guys. We do not do inspections, so I take all our cars to them for inspection. Great service, quick, easy and trustworthy.

Trust the negative reviews. I can’t speak to the level of auto service but the customer service is horrendous. I pulled into the lane near (but not in anyway blocking the garage) this morning and was ignored for 15 - 20 minutes by at least three employees. I waved to one to ask the procedure and was ignored. Once he finally acknowledged me, it was to aggressively jump out of the car he was moving to tell me I had “everybody jammed up.” If I had every jammed up that means you saw me correct? And who exactly is everybody? I was in NO WAY blocking either lane or him as he backed up. I intentionally backed far away from him to leave space. He literally SHOUTED “Is there something I can help you with?” Again. After I was ignored for over fifteen minutes. When I told him what I needed, he told me that I needed to move. He didn’t mention the procedure for getting help, where he wanted me to wait, or anything else that would imply he had any intention on actually helping me. Just that I needed to move. Again I was NOT blocking him in anyway. I called into the shop to explain my experience and was told for several minutes how I should have essentially put on a song and dance to be noticed. When you bring an automobile to an auto service center is it not implied that you are seeking auto service!? Again, I attempted to get the attention of at least two employees. I’ve literally NEVER been yelled at by someone in the auto industry (or any customer service professional for that matter). As a woman who attempted to get service on my own, this was a demoralizing and extremely disrespectful encounter. Beware. If you fit a certain profile, I assume you will be treated well. If you don’t, good luck. This entire encounter took place in front of my three year old son. Absolutely disgusting.

I run a shop down the road from these guys. We do not do inspections, so I take all our cars to them for inspection. Great service, quick, easy and trustworthy.

Made an appointment for Noon and showed up for a MD State Inspection. Sat for two hours without even having my car looked at nor did anyone come check on me.

Carl and the team are great! Only place I trust to work on my car (cars). Been going for years and will continue to do so.